For your reference, please also see our Privacy Policy and Terms of Service.
Introduction
Claimsplus Lawyers Pty Ltd (ABN 15 672 645 368) and our related businesses like Super Search (referred to as “we”, “our”, or “us”) collect personal information to provide you with our services. This notice explains how we handle your personal information, as required by the Privacy Act 1988 (Cth).
Information We Collect
We collect personal information that is necessary to deliver our services. This may include:
Identity and Contact Details: Your name, date of birth, address, email, and phone number.
Government Identifiers: Your Tax File Number (TFN), which is collected with your consent to facilitate searches with the Australian Taxation Office (ATO).
Health Information: If relevant to an insurance claim, we may collect information about your health or medical history.
Financial and Superannuation Details: Information about your superannuation funds and employment history.
Purpose of Collection
We collect and use your personal information primarily to:
Conduct superannuation searches on your behalf with the ATO.
Identify and report on any lost or unclaimed superannuation and associated insurance entitlements.
Assist you with lodging and managing insurance claims if you instruct us to do so.
Communicate with you about our services and provide updates.
Comply with our legal and regulatory obligations.
Sharing Your Information
We may share your information with third parties, including:
The Australian Taxation Office (ATO).
Superannuation funds and insurance companies.
Our service providers, such as IT support and data storage providers.
Other parties with your consent or as required by law.
Some of these third parties may be located overseas. We take reasonable steps to ensure that any overseas recipient of your personal information complies with Australian Privacy Principles.
Your Rights and Choices
You have the right to access and correct the personal information we hold about you. If you choose not to provide the information we request, we may not be able to provide you with our full range of services.
Contact Us
If you have any questions or wish to make a complaint about how we have handled your personal information, you can contact our Privacy Officer at:
Email: privacy@supersearch.com.au
More Information
For more detailed information about our privacy practices, please see our full Privacy Policy.